Service Desk (13.0)
Simple and reliable Service Desk system that can meet the requirements of most companies.
It is designed to process both incident and service requests.
Service Desk supports custom services, configurable types, categories, kinds of request, stages, routes, priority, manual assignments, planning activities, internal chatter, logging events, custom colors.
You are free to install additional Bureaucrat modules to upgrade your service desk to a higher level.
All other Odoo modules are also available for installation.